Four garden air pumps displayed outdoors on a stone ledge beside a pond, with one pump turned on and spraying bubbles into the water. Large text at the top reads “AIR PUMPS.

AERATION

A Dragonfly bird feeder set displayed outdoors on a wooden table with green garden foliage in the background. The set includes a black metal garden hose feeding station with two hanging seed feeders, a clear bowl, a green and black bird feeder bowl, a copper-top seed container, and two branded product boxes.

BIRDING

Smart rain-point irrigation system shown in a garden setting with a sprinkler spraying water, a smart timer, a weather device, and a faucet, under the headline 'SMART IRRIGATION'.

IRRIGATION

A black Water House waterfall pump shown beside its retail box and three connector fittings, set outdoors on a rock in front of a waterfall pond. Large text on the left reads 'LARGE WATERFALL PUMPS.

WATERFALLS

Water House borehole pump kit displayed outdoors on rocks beside a water spigot, with three stainless steel pump cylinders, a blue control box, a coiled blue hose, and the product box. Large text reads 'BOREHOLE PUMPS'.

BOREHOLE

Clear plastic garden tubing shown both inside its blue Water House branded bag and as loose coils on a wooden surface, with a garden pond and waterfall background and the text 'CLEAR TUBING' at the top.

PLASTIC TUBING

PRESSURE PUMPS

A Dragonfly pond pump shown next to its retail box on a wooden deck, with a garden pond and waterfall background. The text 'POND PUMPS' is displayed in the upper left corner.

FISH PONDS

AERATION

BIRDING

IRRIGATION

WATERFALLS

BOREHOLE

PLASTIC TUBING

PRESSURE PUMPS

FISH PONDS

About Us

Who we are

Waterhouse is a trusted importer of high-quality water pumps and garden products, offering eco-efficient solutions backed by exceptional service. With years of experience, we confidently supply chain stores, garden centers, pump shops, hardware stores, and online marketplaces across Southern Africa. Rooted in strong values and ethics, we embrace innovation and look forward to continued growth.

Our people

  • Shawn Soal

    Shawn Soal,

    CEO

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    Visionary, driven and entrepreneurial, Shawn brings over two decades of industry experience and a passion for building a business rooted in quality and reliability. Having founded Waterhouse in 2008, his strategic thinking, strong business instincts and hands-on leadership have been instrumental in its growth. Known for his determination, creativity and commitment to excellence, Shawn continues to drive innovation, build lasting relationships and inspire the Waterhouse team.

  • Chelcea Van Zyl

    Chelcea Van Zyl,

    General Manager

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    Driven, strategic and people-focused, Chelcea brings energy, determination and a forward-thinking mindset to the Waterhouse team. With a Postgraduate Degree in Business Administration and experience serving on the Executive Committee of the South African Nursery Association, she combines business insight with a passion for growth and innovation.

    Appointed as a Director in 2018, Chelcea is known for her strong work ethic, collaborative leadership style and ability to turn ideas into action. Her approach is rooted in building strong relationships, empowering people and continuously finding smarter, more effective ways to move the business forward.

  • Thompson Nemuremelani

    Thompson Nemuremelani,

    Logistics Manager

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    Having worked in the logistics field for 20 years, Thompson has a deep understanding of the supply chain process and knows how to deliver results efficiently and effectively. Thompson’s leadership skills have been instrumental in the smooth running of our operations, ensuring that our products are delivered on time and in excellent condition.

    Thompson is an analytical thinker with a keen eye for detail, who is always looking for ways to streamline processes and improve overall efficiency. With a dedication to exceptional customer service, Thompson is always striving to exceed expectations and create a positive experience for our clients.

  • Cameron Dyke

    Cameron Dyke,

    Internal Sales

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    Calm, collected and always up for a good conversation, Cameron brings a thoughtful and level-headed approach to everything he does. Known for his rational thinking, friendly nature and ability to see things from different perspectives, he makes those around him feel at ease. With his steady attitude and approachable personality, Cameron is a valued part of the Waterhouse team.

  • Concilia Sizba

    Concilia Sizba,

    Merchandise Controller

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    Introducing our Merchandise Controller, Concilia, a highly organized and detail-oriented professional with a passion for ensuring the smooth and efficient operation of Waterhouse’s merchandise processes. With years of experience in inventory management, product ordering, and supply chain logistics, Concilia brings a wealth of expertise to the table, ensuring our clients receive only the highest quality products at the right time and at the right price. With a keen eye for detail and a talent for strategic planning, Concilia ensures our merchandise department runs like clockwork, enabling us to provide an unparalleled level of service to our valued customers.

  • Mike Mwandira

    Mike Mwandira,

    Stock Controller

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    Mike has been an invaluable member of the Waterhouse team for just short of a decade. With a sharp eye for detail and a passion for ensuring the smooth running of our stock process, Mike has played an integral role in the growth and success of our business. Mike is dedicated to ensuring that our customers receive only the best products and service. When he’s not busy overseeing the logistics of our stock process, Mike enjoys installing ponds and fountains for our happy clients.

  • Xolani Mbatha

    Xolani Mbatha,

    Logistics Support

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    Xolani brings an energy the office needs! In addition to this contagious energy, Xolani brings expertise in logistics, supply chain optimization, and a proven track record of success. Xolani's arrival strengthens our logistics team, ensuring smoother supply chain operations and greater success for our organization. 

  • Lauren Bird

    Lauren Bird,

    Online Business Coordinator

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    We are delighted to introduce Lauren Bird, who has recently joined our organization as our new Online Business Coordinator. Lauren's expertise in e-commerce, coupled with her exceptional skills in marketing and administration, make her an invaluable addition to our team. Her dedication, experience, and commitment to excellence align perfectly with our company values. 

  • Lovemore Milo

    Lovemore Milo,

    Dispatch Support

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    Lovemore's role as a Dispatch Support specialist is pivotal in the seamless delivery of our products to our valued customers. He is responsible for coordinating, tracking, and ensuring the timely dispatch of our goods. His meticulous attention to detail and ability to manage high volumes of logistics data make him an invaluable asset to our team.

  • Paige Starkey

    Paige Starkey,

    Internal Support

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    Full of energy, passion and a can-do attitude, Paige brings enthusiasm and skill to everything she does. Her hands-on approach, attention to detail and willingness to go the extra mile make her a valued part of the Waterhouse team. Always ready to take on a challenge, Paige combines her expertise with a positive spirit, bringing fresh energy to the workplace every day.

  • Ayub Van Wyk

    Ayub Van Wyk,

    Internal Manager

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    Laser-focused, passionate and always on the move, Ayub brings drive and determination to everything he does. Known for his speed, efficiency and ability to get things done, he thrives in a fast-paced environment. With a strong work ethic and a passion for delivering results, Ayub is a valuable part of the Waterhouse team.