Track your parcel

Want to know where your order is? Once your order ships, you receive a tracking number from our courier, Bob Go. Enter it on the Bob Go tracking page to see the latest status of your parcel.

Track your parcel

Where to find your tracking number

  • In your shipping confirmation email from Waterhouse
  • In your customer account under Orders, if you checked out with an account

Can't find your tracking number or have a question about your delivery? Contact us with your order number and we will help.